Maya Bank
About Maya Bank
Maya Bank began commercial operations in March 2022 and launched its banking services to the public that April. It provides banking within the Maya platform, alongside the separate payments business of Maya Philippines.
Company background
Personal Loan
The public page has differing amount and term descriptions. Your in-app offer is controlling, we do not turn the advertised minimum rate into your payment.
Minimum requirements
- Filipino resident, age 21–65, with an upgraded Maya account. Access is limited to eligible customers with an offer in the app.
Documents
- Complete the app’s identity verification and any additional information requested for the individual offer.
Repayment and costs
- The website calculator displays ₱15,000–₱250,000 and 6, 9, 12, 18 or 24 months. Your available amount and term must be checked in the app.
Easy Credit
Short-term credit with payment due within the stated billing cycle. Compare the service fee, taxes and total due, not only an interest headline.
Minimum requirements
- An eligible in-app credit offer is required, advertised availability does not mean every Maya user qualifies.
Documents
- The product overview says no additional documents, identity and account verification still apply.
If you cannot repay on time
Contact Maya Bank before the payment date with your loan reference, the reason for the shortfall and a realistic payment proposal. Ask which assistance options apply to your account and request the revised dates, charges and total payable in writing. Continue using the agreed schedule until the company confirms a change.
Repayment help